Withdrawing Funds Back to Your Wallet
Head to the withdrawal section inside your account wallet area. We route payouts through bKash, Nagad and Rocket — the same rails you used to deposit. Enter the wallet number you want funds sent to, type the amount, and submit. If your account verification is complete, the request moves to processing without an extra identity check at this step. We aim to
process requests without unnecessary delays, though exact timing can vary. Withdrawal access depends on your local law and eligible region.
- Open the withdrawal screen — Go to your account wallet section and select withdraw — available from the same cashier area you use for deposits.
- Pick your payout method — Choose bKash, Nagad or Rocket and enter the wallet number where you want the funds to arrive.
- Enter the amount and confirm — Type in the amount you want to withdraw, review the details on screen, and confirm the request.
- Verification check — If your account is already verified, the request goes straight to processing. Unverified accounts need to complete the KYC step first.